Is OYO Planning To Ban Unmarried Couples From Its Hotels?
OYO Hotels has introduced a new policy requiring couples to provide proof of their relationship at check-in, initially in Meerut.
OYO Hotels, founded by Ritesh Agarwal in 2012, is one of India’s leading hotel brands known for offering affordable accommodations. The company owns some hotels and also partners with independent hotels, helping them with branding, technology, and services. By 2024, OYO had expanded to over 10,000 hotels across India, although many of its partnered hotels are more akin to lodges than traditional hotels.
Due to OYO’s low pricing, it became popular among couples seeking weekend stays or short-term accommodation. However, concerns arose when rumors spread that OYO rooms may have hidden cameras, leading to privacy issues. This fueled controversy, especially in conservative regions where unmarried couples are viewed negatively due to cultural and traditional beliefs. OYO faced criticism for allowing unmarried couples to stay at its properties.
In response to local feedback, particularly from Meerut in Uttar Pradesh, OYO introduced a new policy requiring couples, including those booking online, to provide valid proof of their relationship at check-in. The policy was first implemented in Meerut, where residents and organizations had requested OYO to restrict unmarried couples from booking rooms. If successful, the policy could be extended to other regions across the country.
OYO's North India head, Pawas Sharma, explained that the policy aims to align with local values while ensuring a safe and comfortable environment for families, students, and business travelers. While respecting individual freedoms, OYO also acknowledges its responsibility to cooperate with local authorities and communities. The company has taken various measures across India, such as conducting safety seminars with police and hotel partners, banning hotels involved in illegal activities, and taking action against unauthorized use of its brand.
Under the new policy, hotels now have the discretion to deny bookings from unmarried couples if it goes against local social values. As a result, unmarried couples may be refused accommodation at OYO hotels unless they provide proof of their relationship, in line with the new guidelines.
