CONSUMER RIGHTS AND PROTECTION | NCFE | Indian Sign Language

Understand your rights as a consumer and learn how to protect yourself from fraud and unfair practices.

Do you know your rights as a buyer? Whether you shop online or from a local store, it's important to know how to protect yourself from fraud, cheating, or poor service.

In this video, we explain your consumer rights in simple words — like the right to safety, information, choice, and grievance redressal. We also tell you how you can raise a complaint and where to go if something goes wrong.

Knowing your rights gives you the power to speak up and make sure you’re treated fairly as a customer.

This video is for everyone — children, youth, adults, and senior citizens. With Indian Sign Language interpretation, it's fully accessible to the Deaf community too.

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