Guidelines for Reopening Shopping Malls & Food Courts
The Times Of India
Jun 10, 2020

Watch our latest video, to learn about the Central Government’s guidelines for the reopening of Shopping Malls and Food Courts.

Today we will be telling you the Guidelines issued by the Central Government for the reopening of Shopping Malls and Food Courts: 

 Shopping Malls: 

  • Entrance should compulsorily have hand hygiene and thermal screening facility.

  • The face cover/mask should be worn all the time inside the shopping mall.

  • If possible staggering of visitors to be done. 

  • Mall Management should have enough manpower ensuring social distancing norms.

  • All employees who are at higher risk i.e. older employees, pregnant employees and employees who have other medical conditions, should preferably not be exposed to any front-line work requiring direct contact with the public. 

  • Shopping Mall management should encourage work from home wherever possible.

  • There should be proper crowd management in the parking lots and outside the premises and should strictly follow social distance norms.

  • If Valet parking is available, can be operational with operating staff wearing face covers/ masks and gloves.

  • Any shops, stalls, cafeteria etc., outside and within the premises shall follow social distancing norms all the time. 

  • If possible there should be separate entry and exits should be arranged for visitors, workers and goods/supplies. 

  • Before going out for deliveries the shopping malls should check the temperature of the home delivery staff.

  • Required precautions should be taken while handling supplies, inventories and goods in the shopping mall. 

  • The number of customers inside the shop should minimum so that social distancing norms can be followed.  

  • If there is any seating arrangement it should be in such a way that enough social distancing is maintained.

  • Use of escalators with one person on alternate steps may be encouraged.

  • Cleaning and regular disinfection (using 1% sodium hypochlorite) of frequently touched surfaces (doorknobs, elevator buttons, handrails, benches, washroom fixtures, etc.) are mandatory in all common areas as well as inside shops, elevators, escalators etc.

  • Face covers/masks/gloves leftover by visitors and/or employees should be properly disposed of.

  • All washrooms should be deep cleaned at regular intervals.

  • Children Play Areas will be closed.

  • Cinema halls inside shopping malls will remain closed.

  • Gaming Arcades shall remain closed.

Food Courts: 

  • In food courts, proper crowd and queue management to be done following social distancing norms.

  • In food courts and restaurants, only 50% of the seating capacity will be permitted.

  • Food Court staff/waiters should wear masks and hand gloves and take other required precautionary measures.

  • The seating arrangement should ensure adequate social distancing. 

  • Contactless mode of ordering and digital mode of payment (using e-wallets) should be encouraged.

  • Tables shall be sanitized each time after a customer leaves.

  •  In the kitchen, the staff should follow social distancing norms.